Assistant Store Manager - Hospitality & Tourism (Jakarta)

Join a dynamic and fast-paced hospitality environment as an Assistant Store Manager in Jakarta! This role is perfect for experienced professionals with a passion for leadership, customer service, and operational excellence in the restaurant or hospitality industry.

As the Assistant Store Manager at Private Advertiser, you will play a crucial role in ensuring the smooth operation of our outlets. You will work closely with the Store Manager to develop and implement strategies that enhance customer satisfaction and drive sales growth. This is an exciting opportunity to be part of a growing company in the hospitality sector.

📋 Tanggung Jawab Pekerjaan

• Assist the Store Manager in managing daily operations, including staff scheduling, inventory control, and sales tracking.
• Train and develop frontline staff to ensure high standards of customer service.
• Monitor and maintain food and beverage quality, ensuring compliance with health and safety regulations.
• Conduct regular audits to assess store performance and identify areas for improvement.
• Handle customer complaints and resolve issues promptly to maintain a positive reputation.
• Collaborate with the marketing team to promote special offers and events.
• Ensure all financial transactions are accurate and up-to-date.
• Participate in staff meetings and contribute to decision-making processes.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a similar role within the hospitality industry.
• Proven track record of leadership and team management.
• Strong communication and interpersonal skills.
• Familiarity with POS systems such as Quick Service Restaurant (QSR) or Point of Sale (POS).
• Knowledge of food and beverage safety regulations.
• Ability to work under pressure and meet tight deadlines.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Certification in Food Safety and Hygiene (e.g., ServSafe) is a plus.

🛠️ Keahlian

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