IT Account Manager (IT Resource Outsourcing/Staff Augmentation)

Are you a dynamic and results-driven professional with a passion for IT staffing and client relationship management? USER Experience Researchers is seeking an experienced IT Account Manager (IT Resource Outsourcing/Staff Augmentation) to join our growing team in Bali. In this role, you will be responsible for managing and growing our client relationships in the IT staffing and outsourcing space. You will work closely with clients to understand their needs, provide tailored solutions, and ensure their satisfaction. This is a unique opportunity to be part of a dynamic and innovative company that is making a significant impact in the IT staffing industry.

At USER Experience Researchers, we are committed to delivering exceptional service and value to our clients. Our team is passionate about technology and staffing, and we are looking for someone who shares our enthusiasm and drive. You will have the chance to work with a diverse range of clients, from startups to large enterprises, and help them find the right talent to meet their business needs.

In this role, you will be responsible for managing the end-to-end process of IT staffing, from initial client consultation to onboarding and ongoing support. You will use our proprietary tools and software, such as our client relationship management system and our staffing platform, to streamline and optimize our operations. This is a challenging and rewarding role that offers significant opportunities for growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and grow client relationships in the IT staffing and outsourcing space
• Understand client needs and provide tailored solutions
• Ensure client satisfaction and retention
• Manage the end-to-end process of IT staffing, from initial consultation to onboarding and ongoing support
• Use proprietary tools and software to streamline and optimize operations
• Provide exceptional customer service and support
• Monitor and analyze performance metrics to identify areas for improvement
• Stay up-to-date with industry trends and best practices

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or related field
• Minimum 5 years of experience in IT staffing, outsourcing, or client relationship management
• Proven track record of managing and growing client relationships
• Strong understanding of the IT industry and job market
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and project management skills
• Proficiency in English, both written and spoken

🛠️ Keahlian

Lowongan Terkait